How Beonic uses AI and IoT data to help transform our physical spaces

Beonic provides large businesses worldwide with AI and IoT-driven information about what’s happening in real time across their physical spaces
The insights help major venues, such as airports and shopping centres, make informed decisions about improving customer experiences, optimising operations, and growing revenues
To help clients unlock the full potential of their spaces, Beonic is refining and investing heavily in its platform and capabilities for future expansion

Special Report: Using AI and IoT (the Internet of Things) in everyday spaces is no longer a Jetsons-like fantasy – think smart homes and Google Maps.

Australian-listed tech business Beonic (ASX: BEO) is developing and refining the technology to give large corporations worldwide real-time data about how their physical environments are being used. It’s like Google Analytics for physical spaces.

The NSW-headquartered company’s breakthrough application is helping unlock the full potential of more than 11,000 venues across 35 countries. Among Beonic’s partners are Heathrow, Sydney and Charlotte Douglas international airports, Wembley Stadium, leading US shopping centre owner and operator Macerich, and New Balance retail outlets.

How it works

Beonic uses sophisticated laser technology, particularly LIDAR (Light Detection and Ranging), that generates millions of data points every minute. The data allows organisations to track what’s happening in their physical spaces, from when people are moving through a venue to how long they stay in specific areas, as well potential safety and security issues.

These insights can help businesses make much better informed decisions about improving customer experiences, optimising operations and ultimately growing revenues.

Examples include retailers seeing how they can better translate foot traffic into transactions and airports avoiding snaking queues.

Airports are a particular challenge as passenger numbers are increasing every year, but infrastructure to support them isn’t being built at the same pace.

Beonic’s global IoT platform helps management pinpoint bottlenecks to prevent those long lines and optimise staffing schedules.

It can also integrate other real-time information including weather and flight schedules, enabling airports to smooth over the random unpredictability of travel and all the frustrations that can bring.

Beyond data

Beonic CEO Billy Tucker says the data itself is just the beginning.

“We take it further by using AI to turn data into actionable insights. Beonic’s AI perception layer processes millions of data points that can help track how long a car has been at the curb side or identify a suitcase left behind in a terminal.

“This data is then presented in a 3D dashboard, giving operators a clear, real-time view of what’s happening in their space plus notifications and alerts sent to the operator’s device.”

Tucker says this level of detail and immediacy is crucial, particularly in environments such as airports where conditions can change instantly.

“With visual access to this data, operators can make decisions on the fly, confident they have the most accurate information available,” he says.

“The potential for IoT and AI to reshape our physical environments is enormous, and we’re only just getting started.

“The Beonic team and I are committed to leading this charge, continuously refining our platform, expanding our capabilities, and exploring new ways to integrate technology into everyday spaces.”

With its goal to remain at the forefront of what’s possible, Beonic invests heavily in its cloud infrastructure, spending more than $1.5 million annually on platforms such as Amazon Web Services (AWS) to ensure its clients receive reliable, real-time insights.

“It’s not just about managing data, it’s about evolving our technology to meet the needs of our clients,” says Tucker.

“Our innovation centres in Lisbon and Belfast are constantly pushing the boundaries of what’s possible with IoT and AI. We’re developing new features such as kiosk products that provide real-time queue estimates directly to passengers, helping to manage their expectations and improve satisfaction.

“These innovations are designed to create seamless, informed, and enjoyable experiences for everyone involved, whether in a theme park, a retail store or an airport.”

This article was developed in collaboration with Beonic, a Stockhead advertiser at the time of publishing.

This article does not constitute financial product advice. You should consider obtaining independent advice before making any financial decisions.